Refund policy

At Blend Designs, each item is printed to order, which means it’s created especially for you. Because of this, we’re unable to accept returns or offer refunds for change of mind.

That said, we absolutely stand behind the quality of our products.

 

Faulty or misprinted items

If your order arrives faulty, damaged, or misprinted, please get in touch with us as soon as possible. We’re happy to offer a replacement or refund where appropriate.

To help us resolve the issue quickly, please include:

  • Your order number

  • A brief description of the issue

  • Clear photos showing the fault or misprint

Once assessed, we’ll work with you to make things right.

 

Change of mind

As all products are printed on demand, we can’t accept returns or exchanges for change of mind. We recommend choosing carefully and reaching out before ordering if you have any questions about sizing, materials, or finishes — we’re always happy to help.

 

Australian & New Zealand consumer rights

Nothing in this policy affects your rights under the New Zealand Consumer Guarantees Act or Australian Consumer Law, where applicable.

 

Contact us

If you have any questions about your order or this policy, please contact us via our Contact page or send us a message — we’re here to help.

 

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